CA-San Jose

Thank you Natalie and team on your recent help on the purchase at our investment home. This is our second transaction back to back, I’m extremely happy with her service!

I recently refinanced with LoanFactory and had the pleasure of working with Nami Nguyen and Don Diep. They are an outstanding team—knowledgeable, professional, and exceptionally responsive. From start to finish, they guided me through the entire process, helping me choose the right lender and secure the best rate. There were many parts of the paperwork and process I didn’t fully understand, but they patiently explained everything in detail and made the experience smooth and stress-free. Their expertise and customer care truly stand out. If I ever refinance again, I will definitely return to LoanFactory and request to work with Nami and Don.

I had an extraordinary experience working with Antonio Valles my Loan Agent . From day one, they demonstrated exceptional professionalism, remaining attentive to every detail of the process and answering all my questions clearly and patiently. Their commitment, efficiency, and quality of service made it possible for me to complete the closing on my home smoothly and without any issues. I am extremely grateful for their support and dedication. It is a true pleasure to acknowledge their excellent work. 100% Recommended.

Thank you so much Thuc and Helen helped me from the beginning til the ending. Everything went smoothly and good plan for my loan. Great jobs !