As a seasoned mortgage loan officer, I have a deep understanding of the intricacies of the mortgage industry. I have worked with a diverse range of clients, from first-time homebuyers to seasoned real estate investors, helping them secure the financing they need to achieve their goals. My expertise includes a thorough knowledge of various loan products, including Conventional(Fixed/Adjustable), Non-QM, FHA, VA, Jumbo and HELOC/HELOAN loans. I am skilled at navigating complex financial situations, such as debt-to-income ratio concerns, credit score challenges and income verification issues. I pride myself on providing exceptional customer service and personalized attention to each client. I understand that the homebuying process can be stressful and overwhelming, and I strive to make the experience as smooth and straightforward as possible for my clients. I have built a reputation for honesty, transparency, and integrity. I am committed to upholding the highest ethical standards in all of my interactions with clients and industry partners. Overall, I am passionate about helping people achieve their dreams of homeownership, and I look forward to continuing to serve the community as a trusted mortgage loan officer.
Google and Loan Factory reviews
Hoai NgoSep 21, 2023, 2:13 PM
Xiaolan was top-notch! She communicated with us throughout the entire process at the highest level. We were very impressed!
Thao Bich NguyenSep 21, 2023, 1:25 PM
Xiaolan is experienced at loan structuring and dealing with borrowers. She tried to get a best lender, best pricing for her client and was really supportive in loan process. Happy to work with her.
Jasmin BaguioOct 13, 2023, 8:58 AM
She's professional, knowledgeable, and went above and beyond to help secure the loan.
MURALIDHAR APPALLAOct 20, 2023, 11:11 AM
Xiaolan is very professional and has been there from beginning to end of the loan process. She has always been very patience with all my questions and responded answers. I definitely recommend for others also .
Leon VoDec 22, 2023, 11:21 AM
Will Thinh LeDec 22, 2023, 2:52 PM