Loan Factory really impressed me; especially my loan agent, Hoai Ngo and Tracy Trinh, an excellent Loan Officer that I have worked with. They have been very helpful and professional to handle refinancing my mortgage, quickly with promised great rates, they put all the attention to the customer needs and super responsive. They are knowledgeable and stays on top of things which are important factors in this process.

huong pham on Aug 10, 2020 2:42 PM

I am pleased with the service that I received at Loan Factory. Specially thanks to Tracy Trinh and Hoai. I had the most positive experience working with them on my refinance loan. They are extremely friendly, knowledgeable, communicative and have really streamlined the process. Anytime I had a question, Tracy Tr gave me a text or phone call away- available almost instantly. I'll definitely recommend Loan Factory to my friends and colleagues!

lai tran on Aug 10, 2020 2:33 PM

With such great rates offered by Loan Factory, I was able to get a great deal on a new home mortgage. Khoa Tran did a fantastic job in his honesty, communication, and follow up on my home loan. He treated me like a first class client, and was always available for any questions I had. His team also provided me with a great deal on home insurance.

Noel Canio on Aug 10, 2020 11:11 AM

I recently refinanced my primary home and used Loan Factory as I have used them before. They have grown, but the level of service from every member I spoke was amazing and helpful. They were very professional and went out of the way to assist me. The interest rates were great with minimal to no closing cost. I would refer them to all and use their service if need arises again! Trung and Luan were exceptional support through out the process!

Pathanjaly Hariharan on Aug 10, 2020 8:14 AM