Wayne Yip on Jan 27, 2021 4:53 AM

My wife and I had a great experience working with Ethan Pham and his team at Loanfactory. We really appreciated how they kept us up-to-date on deadlines, and what are needed, whether by email, text or a phone call. If I'm not available, they would reach out to my wife instead. They really went above and beyond to explain the required documents, and the details about refinancing. They sure surpassed our expectations, made it very easy for us to refinance on time, and helped us got the rate that we wanted. Thank you so much. Continue with the great work Team Loanfactory. If we need to refinance again, we will definitely reach out to them again.

Bac Don on Jan 27, 2021 3:43 AM

The best refinance experience so far. Hong and team especially Oanh were super fast in responding to any queries that I had. The whole process was as smooth as possible. It all ended before I realized what’s going on. Special thanks to Oanh who stood by me throughout the entire process. So happy that I worked with them.

Deepak Khetan on Jan 27, 2021 2:54 AM

Carolyn was amazing to work with! Her communication and responsiveness throughout the process ensured I stayed informed. She did a wonderful job from start to finish and made it very easy. I would highly recommend her to anyone looking to refinance.

Paul De La Rosa on Jan 27, 2021 2:24 AM