NE-Lincoln

My fiancé and I had an exceptional experience working with Brandon and his team throughout the lending process for our new home. From the very beginning, it was clear he would play a key role in our journey: he provided same-day pre-approval and personally connected with us about our goals, needs, and vision. Brandon was incredibly responsive - always quick to answer our texts (trust me, there was no shortage of them). He and his office manager, Shea, make an outstanding team: prompt, detail-oriented, and genuinely caring in every interaction. As we explored multiple properties before ultimately finding the right home, Brandon remained a steady and supportive presence. He consistently provided updated rates and numbers, and approached every step with patience and understanding. At no point did we feel pressured; instead, he offered thoughtful guidance and clear insights, always keeping our best interests at the center of every decision. Brandon and his team truly excel at what they do. We feel incredibly fortunate to have worked with them and couldn’t be happier with the outcome, especially in today’s market.

Huge thanks to Matt and Norah for the great teamwork and quick turnaround on this file. Their support made the loan process smooth and stress-free!

It was a very good and a smooth experience working with Loanfactory and getting a refinance done and on time closure.

I recently worked with Vie and Ryan in San Jose for our house refinance, and it was a really smooth experience overall. They were always easy to reach and kept us informed at every step. We never felt lost in the process—they explained things clearly and made everything simple to understand, which I really appreciated. Even though rates were going up at the time, they worked hard to lock in at the right moment. There was a point where the closing costs looked like they were increasing, which was a bit concerning, but in the end, they managed to bring it down quite a bit. What I liked most was how convenient everything was—we handled pretty much everything over the phone, and it was all very efficient. Overall, I had a great experience and would definitely recommend them to anyone looking to refinance.