NE-Lincoln

I decided I would only refinance if I could get a lower monthly payment than what I was paying, and if the lender credit could cover the closing costs. Natalie Nguyen and Vie Le from LoanFactory helped me make that happen. They worked really hard to find the right lender, constantly tracking rate changes almost daily. On top of that, they made sure the fees were as low as possible, locked in a great rate at the right time, and secured strong lender credits. We ended up closing the loan in about 4 weeks, and the whole process was smooth and exactly as expected. There were a lot of numbers and concepts I wasn’t familiar with, but Natalie was always patient in explaining everything clearly and breaking things down for me. What I really appreciated was that she never rushed me; in fact, there were times she told me to slow down and wait, instead of locking in too quickly when I wasn’t fully confident. That gave me a lot of trust that she truly had my best interest in mind, and it paid off. I ended up with a deal I feel really good about. Really grateful to have had Natalie helping with my loan.

Excellent customer service, always available and the team worked tirelessly to get the job done. I would recommend Derek Peters and team to anyone purchasing a home!

Sampath and his team did a great job. Loan process is simple, great communication