NE-Lincoln

I had an excellent experience working with my loan processor throughout the entire process. They were incredibly helpful, responsive, and made everything feel smooth and stress-free as a borrower. Every question I had was answered quickly and clearly, and they kept me updated every step of the way. Their professionalism, attention to detail, and dedication truly made a difference. I’m very grateful for their support and would highly recommend them to anyone looking for a reliable and efficient loan processor!

I had an excellent experience working with Phillip Nguyen and Tyler Ngo while securing my HELOC. From start to finish, they were professional, knowledgeable, and incredibly responsive. They took the time to clearly explain every step of the process, answered all of my questions promptly, and made what could have been a complicated experience feel smooth and stress-free. Phillip and Tyler went above and beyond to ensure I got the best possible outcome, and their attention to detail and dedication really stood out. I always felt supported and confident knowing they were handling everything. I highly recommend Phillip Nguyen and Tyler Ngo to anyone looking for trustworthy, efficient, and top-notch service. I’m truly grateful for their help!

Thank you! Good service

I had an excellent experience working with Tyler as my loan processor. He was professional, responsive, and extremely detail oriented throughout the entire process. Every step was handled smoothly and efficiently, which made what is usually a stressful process feel simple and well organized. Tyler stayed on top of everything, communicated clearly, and made sure nothing fell through the cracks. His ability to anticipate issues and resolve them quickly really stood out. It is clear he takes pride in his work and genuinely cares about getting things done right. If you are looking for someone reliable and sharp who will keep your loan moving forward without delays, Tyler is the person you want on your team. Highly recommend.

Exemplary processing, results, and peace of mind as my mortgage loan was fast, worry free, and convenient. I received an excellent percentage rate and my costs were minimal. My loan officer Darlene Jackson and her assistant Maria were professional and efficient to assist me to obtain documentation and they were always available or circled back promptly to address my questions. Lastly, the closing agent emailed most of the loan documents the morning of the closing date for electronic signatures and met me at my job the same day to finalize the closing documents that required an original signature. I am completely happy and satisfied and I highly recommend Loan Factory.

It was great working with Chris Nguyen! He was extremely responsive and kept us up-to-date with rates daily. We were able to close on our home quickly all thanks to Chris!