IL-Glenview

I appreciate the help from Chintan as mortgage advisor throughout the process. He was more proactive communication and effort to secure better options and service. Excellent experience overall — the advisor was professional and supportive

My loan officer, Dong Nguyen, has been phenomenal throughout the mortgage process. He spent time on the phone with me ensuring I got the best deal. At the same time, he made sure to carry me along throughout the process. When it appeared like we would need to switch lenders because of issues from the retail side of one lender, he got quickly to work and said "don't you worry". He actually got that fixed and the mortgage finalized. He is the man of possibilities!! Big shoutout to Sophie, as well as my initial Loan Factory POC, Johnson Antwi and the entire Loan Factory team.

Just finalized my loan with Maged Masoud, and I have to say, it was a solid experience. He made sure I understood all the terms, which I really appreciated.

They are very efficient and professional. I will definitely use them again