IL-Glenview

This is the good company the service is excellent

Working with Loan Factory was an incredible experience thanks to the phenomenal team of Luke and Natalie. They made the entire mortgage process seamless, stress-free, and incredibly efficient from start to finish. Natalie secured an unbeatable, highly competitive market interest rate for me while explaining every loan option with absolute clarity. Luke kept me informed at every single milestone and moved with impressive speed to lock in that great rate. They navigated complex paperwork with complete ease, proving themselves to be highly responsive, patient, and detail-oriented. Both professionals routinely went above and beyond to save me money while ensuring I felt completely supported throughout the journey.

I came back to Loan Factory again after a couple of years, and I’m really glad I did. From start to finish, the team was friendly, responsive, and genuinely cared about helping us through the loan process. Matt and Ethan were especially wonderful to work with — they helped me with all of my questions and took the time to explain every concern I had in detail. They were always patient, knowledgeable, and made sure I fully understood each step of the process, which gave me a lot of confidence and peace of mind. What stood out most was their positive attitude and willingness to help with anything we needed. They stayed responsive throughout the entire process and were able to close our loan on time, making everything feel smooth and stress-free. Overall, it was a truly positive experience, and I sincerely appreciate all of their hard work and support.

Doing this loan with Thanh was an absolute piece of cake. She handled it so well, I could not worry about it much.

Thank you Reina and Venkat for all your help and timely responses to close the loan successfully.

Ryan Mitchell is the BEST! He always made himself available to answer any of our thousands of questions and worked so hard to get us the best rate and loan out there. We couldn't be more thankful to him and his team for the effort they put in to make it possible for us to purchase our dream home! Princess Joy Pabiona was quick and efficient and we super appreciate all her work in getting everything processed for our quick close deadline! Cant recommend this team enough!