I am incredibly impressed by the exceptional support provided by Duong Le and Alex Nguyen. Their dedication stands out truly remarkable. Not only were they extraordinarily responsive, but they also demonstrated a genuine commitment to helping me succeed in the refinance process. Every question was met with thorough, thoughtful responses, and their expertise was evident in every interaction. Duong and Alex went above and beyond, setting a new gold standard for professional support. Their combination of technical knowledge, patience, and proactive assistance made what could have been a challenging process smooth and enjoyable. I cannot speak highly enough of their outstanding service.

Its good service

I was very pleased with the help I received. I would 100% recommend this company to family and friends. They were there every step of the way. All emails and phone calls were answered in a timely matter. They made this process very smooth even with some of the hoops thrown our way. Thanks Tamera Wilkins (Loan officer) and Gabriela Atuesta(Loan Processor)

Teena Nguyen and Will Lee from Loan Factory are awesome. They are very prompt to response on any questions or issues we had. I would recommended Loan Factory to anyone.