NC-Charlotte (Wrong setup- to be deleted)

I started a DSCR loan with another company. The night before closing when I asked for the ALTA, it came back well short of what had been discussed for TWO Months. No explanation, no calls, nothing. Just a this is all we can do. My title company recommended Chad at the Loan Factory. They were able to get my entire package done with my original terms within 45 days. Much better service! Very happy and will use them again.

Stephanie Hicks at Loan Factory was absolutely fantastic to work with. She is extremely knowledgeable, responsive, and took the time to clearly explain every step of the mortgage process. Her communication was consistent and timely, which made the entire experience informative and straightforward. Stephanie truly goes above and beyond for her clients, and I always felt confident knowing she was handling my loan. I highly recommend Stephanie and Loan Factory to anyone looking for a reliable, professional, and supportive loan officer.”

dana is amazing.

Natalie is an amazing loan agent—smart, knowledgeable, and incredibly efficient. She went above and beyond to get my loan approved, even staying up late across time zones to answer my questions. Leo was also very caring and proactive, consistently reaching out to the lender to keep things moving. I’m very impressed with the entire Loan Factory team and highly recommend Natalie and Loan Factory!

Minh is a great person to work with. He is very attentive