NC-Charlotte (Wrong setup- to be deleted)

Abby is one hard worker. Always on top of everything and so willing to explain each step of the process.

Huy Hoang làm việc rất tận tâm, giúp đỡ tận tình, làm việc rất chuyên nghiệp. Tôi rất là thích cách anh ấy làm việc. Cám ơn Huy Hoàng nhiều. (Translated by Google) Huy Hoang is very dedicated, helpful, and professional. I really like his work ethic. Thank you, Huy Hoang.

David Colclough is hands down THE Loan Officer you want to be working with. To say that this man helped us buy our first home feels like an understatement. The process was long and, at times, exhausting but David ensured it was as painless and seamless as possible. He was effective at reassuring us, guiding us, and at times functioned as a comedic relief when we began feeling overwhelmed. He was super communicative, had the virtual version of an open-door policy, and was an overall joy to work with. If you do not have a sense of humor, David is not for you. If you do, you won't regret choosing him and he'll leave you wanting to buy another house through him.

Thank you Leo and Natalie for helping with the refinances

Our family would like to sincerely thank Loan Factory, especially Dong Nguyen, for his support throughout our home loan process. As a family from another country, we were not familiar with how the mortgage process works in the U.S., including the loan process, approval criteria, important details to pay attention to, and rate locking. Dong took the time to explain everything clearly and patiently, helping us understand our options and make informed decisions. During the rate-locking and closing process, Dong was very responsive, professional, and always kept our best interests in mind. His guidance gave us much more confidence during a process that was new and complex for us. In a simple and honest way, our experience can be described as: **Doing loan work with Kindness and Integrity.** (**LÀM LOAN TỬ TẾ**) We are truly grateful and would highly recommend Loan Factory and Dong Nguyen to anyone looking for a knowledgeable, caring, and trustworthy loan professional.