WA-Federal Way

Had a very positive and pleasant experience throughout my entire process of refinancing with loan factory. Vivek Shitole, the loan officer, and Kharla Oca, the loan processor moved the loan application at an amazing speed. They were on top of things and made sure everything went smoothly. No hiccups, no surprises, just smooth execution. Will recommend Loan factory and particular Vivek and Kharla for anyone looking to finance or refinance.

Tim Simko with the Loan Factory was phenomenal to work with. The fast and concise communication was appreciated. The process was seamless and professional, exactly what you want with a refinance. We will use Tim as our agent for sure if the need arises.

I had a great experience working with the loan team, especially Wynn, Natalie, and Ethan. As a first-time home buyer, I really appreciated how clearly and patiently they explained every step of the loan process, from initial approval to closing. They made sure I understood all the details and answered all my questions thoroughly. The team was extremely responsive, professional, and genuinely cared about making the process smooth and stress-free. They were able to close the loan in under 20 days, which exceeded my expectations. Their dedication, transparency, and efficiency truly deserve a 5-star rating. Highly recommended for anyone, especially first-time buyers, looking for a reliable and hardworking loan team. Phan

Good service, better price and received better lender credit