WA-Federal Way

I had an outstanding experience working with my mortgage broker from start to finish. From our very first conversation, they were professional, knowledgeable, and genuinely invested in helping me find the best mortgage option for my situation. They took the time to explain every step of the process in clear, simple terms and were always patient with my questions, no matter how small. What really stood out was their responsiveness and attention to detail. They kept me informed throughout the entire process, followed up promptly, and made sure everything stayed on track. Buying a home can be stressful, but having a broker who was organized, proactive, and reassuring made a huge difference. They worked hard to secure a great rate and terms, and I truly felt they had my best interests in mind the whole time. I never felt rushed or pressured—only supported. Thanks to their expertise and dedication, the process went smoothly and far more efficiently than I expected. I would highly recommend this mortgage broker to anyone looking for honest advice, excellent communication, and a stress-free experience. I’m very grateful for their help and wouldn’t hesitate to work with them again in the future.

Gamze is true professional, she was extremely detailed oriented..Thank you for all you do

Sia is the most honest and knowledgable person in the field. His many years or experience made the process so easy and stress free from beginning to the end.

A nice agent ever..

Dustin at The Loan Factory is a stellar Loan Officer. Rapid response times, detailed information, and available by email, call or text. He presents information in an easily digestible way and is honest about the status of an application process as it moves along. He anticipates challenges and is considerate of the applicant's overall portfolio and situation, working to locate funding matches that are most beneficial. Very highly recommend!