WA-Federal Way

I personally wanted to thank Alex & Snippy for the outstanding job they working on my loan,, smooth & efficient, great job everyone

I've closed 9 loans with Loan Factory and they are always awesome. Always look forward to doing business with them and no one can beat them, guaranteed.

He’s professional, responsive, and genuinely cares about providing great service. Any questions or issues I’ve had were handled quickly and smoothly, and his support team consistently goes above and beyond. You can tell they work hard and take pride in what they do. Highly recommend — great experience all around!

Thank you to the Anne Nguyen team and Marcus for your prompt and dedicated support, as well as for responding quickly to all my questions, which helped my first-time homebuyer loan application get approved. I would also like to extend my sincere thanks to Anne Nguyen for referring me to a highly responsible realtor who made the entire process much smoother.

Working with Kamal Maharjan (Loan Officer) on our refinance was a fantastic experience. Refinancing can be stressful, but they somehow made it feel surprisingly painless, which we didn’t think was possible. They were always available, explained everything clearly, and stayed organized every step of the way. Here we go again, after working with Kamal on my first mortgage, we chose to work with him again for my refinance, and once again, he exceeded my expectations. What really stood out was how well he understood my goals from the start and advised me based on my specific financial needs. We built a smart strategy together—locking in the right rate and setting a realistic closing target—so We never felt lost or second-guessed a decision. We were kept updated throughout, everything closed as promised, and the results were great. If refinancing ever becomes fun (unlikely), this is probably as close as it gets. Great job again, Kamal, Helen and Team! 😊😇🙏

We had an excellent experience working with loan factory, our loan officer Raul Ramirez was exceptionally patient and professional he help us a lot with all our process. Thank you so much.