WA-Bellevue

Thank you Leo and Natalie for helping with the refinances

Our family would like to sincerely thank Loan Factory, especially Dong Nguyen, for his support throughout our home loan process. As a family from another country, we were not familiar with how the mortgage process works in the U.S., including the loan process, approval criteria, important details to pay attention to, and rate locking. Dong took the time to explain everything clearly and patiently, helping us understand our options and make informed decisions. During the rate-locking and closing process, Dong was very responsive, professional, and always kept our best interests in mind. His guidance gave us much more confidence during a process that was new and complex for us. In a simple and honest way, our experience can be described as: **Doing loan work with Kindness and Integrity.** (**LÀM LOAN TỬ TẾ**) We are truly grateful and would highly recommend Loan Factory and Dong Nguyen to anyone looking for a knowledgeable, caring, and trustworthy loan professional.

We just closed on our house. I would give. 5 star to Nyla our loan processor and Sujan our loan officer. They made the whole process so smooth and quick . All the best to them and I highly recommend!!!

Dave and Steve are the men! Best team in town

I used Minh Voduy and Steve Nguyen for my recent investment property loan and they delivered top-notch service. They were completely transparent about closing costs and helped me secure an excellent interest rate. They are incredibly knowledgeable and proactive. I would absolutely use them again and refer them to anyone looking for a mortgage. Thank you Minh VoDuy and Steve Nguyen for expediting my loan. Your speed, efficiency, and clear communication made the entire process completely stress-free. I truly appreciate your hard work in getting this finalized so quickly.

Excellent service my lender (Christopher Nguyen)responded day and night as I went through this long process.