info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment
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Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

James Doan
James Doan
2025-10-13
Got the pleasure of working with Jason and Bao at Loan Factory. I was on a tight timeline, but they worked hard to make sure my loan was clear to close on time. Jason was extremely responsive, knowledgeable, and kind throughout the whole process. I truly appreciate their dedication and would highly recommend them to anyone — I’ll definitely be working with them again for my next home!
Mr HM
Mr HM
2025-05-08
Very good service. Eddie and Jason are great!!
Cult 90
Cult 90
2025-05-08
Jason and Eddie are awesome. Both helped me a lot with my first home. Very quick and knowledgeable.
Matthew Rice
Matthew Rice
2024-12-19
Sophie was very quick and responsive to all of our needs. She made the process very easy!
Renee Trist
Renee Trist
2024-12-13
The online application process was quick and user friendly, and the time it took to fund the loan from start to finish was surprisingly short. My loan officer and processor were both very helpful and communicative, explaining options, processes and next steps. I was able to reach them via phone and email easily. Overall, I had a great experience with Loan Factory.
Nga Nghiem
Nga Nghiem
2024-12-12
(Translated by Google) Teena & Will: The two of you have been working really hard and passionately, thanks (Original) Teena & Will :2 ban nay lam viec rat nhiet tinh & tan tam , thanks