NC-Charlotte
Tel: (408) 933-3124
Email: info@loanfactory.com
Address: 1213 West Morehead Street, Ste 500, Unit #3, Charlotte, NC 28208
Office hours:
- Monday - Friday: 6:00 AM - 5:00 PM
- Saturday: By Appointment
State licenses:
- SC: None
Shonna Nelson
Loan Officer | Branch Manager
Email: shonna.nelson@loanfactory.com
Phone: (407) 967-6923
IN-NMLS: 855105
Google Reviews
I would like to thank the staff at Loan Factory, especially Mr. Leo Pham and Mr. Don Diep, for helping me with my extremely difficult refinance. I tried many loan companies, but none of them worked out. I was extremely disappointed and thought I would never be able to refinance my house. Leo and Don worked very hard to make my refinance happen, even though it took almost five months to complete. Thank you for making my dream come true! Thank you Leo & Don Diep! You are the BEST! I would also like to thank Mr. Thuan Nguyen for his wonderful assistance😁
Steve and Hannah are the best Loan officer I ever seen. Thank you very much for their help. I am so happy I have a new dream house now. Thank you
Dave was fantastic to work with. Even when we encountered unexpected bumps in the road, he quickly found solutions and kept everything moving forward seamlessly. I highly recommend Dave and his team. Thank you all again for your hard work and dedication!
Overall service from Loan factory is satisfactory. Especially big thanks to Luke Tran and Fiona Le for prompt email and phone response to address the issues. Highly appreciated for their fantastic service and they deserved 5-star from me.
Great to work with and made the whole process smooth and on time. Communicated clearly, and helped make the closing process less stressful.
Very professional and responsive