NC-Charlotte
Tel: (408) 933-3124
Email: info@loanfactory.com
Address: 1213 West Morehead Street, Ste 500, Unit #3, Charlotte, NC 28208
Office hours:
- Monday - Friday: 6:00 AM - 5:00 PM
- Saturday: By Appointment
State licenses:
- SC: None
Shonna Nelson
Loan Officer | Branch Manager
Email: shonna.nelson@loanfactory.com
Phone: (407) 967-6923
IN-NMLS: 855105
Google Reviews
Loan Factory emloyees are Dedication and friendliness
Minh and Steve are wonderful loan officers. Mortgage process went fast and easy with exceptional rate deal. Will definitely use them again for next home purchase or refinancing. Cheers.
Great job
Ramesh is really helpful so is vianca , they helped beginning to end through our loan process, thank you both for your support.
Loan Factory was very instrumental in my buyout process. I was doing a buyout and refinance which was a complex situation, plus there was an insurance freeze due to the Altadena and Palisades fires. They handled it promptly, professionally, and guided me through the process. I will continue to work with them when I go to refinance. Their rates are unmatched when I shopped around. Jason and Matt were great!
Update to my review as of March 2026: This is my second time using Loan Factory. The first time I did a buyout and this time I refinanced my home. Their team is excellent. Their rates are low and Matt and Jason helped me again this time. They are timely, responsive, professional, and detailed in their work. I have full confidence in them and would use them again if rates drop.