I had an exceptional experience with Loan Factory, the company that secured my loan. Efe Muhsinoglu, the Loan Officer, was incredibly knowledgeable and guided me through every step with ease, ensuring I understood all my options. Helen Nguyen was equally impressive, managing the paperwork efficiently and keeping me informed throughout the process. Their professionalism and dedication made what can often be a stressful experience smooth and straightforward. I highly recommend this team to anyone looking for a seamless mortgage process.