Google and Loan Factory reviews
Helen NguyenAug 25, 2023, 3:48 PM
100000 points! He's super nice and supportive to the team!
Crista FuentesSep 12, 2023, 2:46 PM
Working with Tien has been an exceptional experience. Their commitment to providing excellent service, quick responses, and their in-depth knowledge of the lending process made my job as a loan processor much more efficient and enjoyable. They consistently go the extra mile to ensure that our clients are well-informed and have a smooth, stress-free process. I highly value our collaborative relationship and would recommend him to anyone seeking a dedicated and reliable loan officer.
Leon VoSep 28, 2023, 10:06 AM
Anh Tien's dedication has ensured our team stays ahead in the ever-evolving mortgage industry.
Derick Dung TranOct 4, 2023, 3:34 PM
Great job! He closed on my two loans this year! &$$$$$$$$$$$&&&&&&&&$$$$
Alisia DoOct 27, 2023, 2:04 PM
Mia NguyenOct 27, 2023, 10:53 AM
Tien Dang he did very good work and patient with me on all the things I needed he helped
Will Thinh LeOct 30, 2023, 3:58 AM
Marcus NguyenOct 30, 2023, 9:39 AM
Randy Thang NguyenNov 6, 2023, 5:35 PM
Jayden VoNov 8, 2023, 11:33 AM
Vinh Xuan LieuNov 14, 2023, 12:36 PM
He is a good realtor, and he did an excellent job! He helped me a lot on the way to finding my dream house. Thank you so much for your help.
Vuong TrinhNov 27, 2023, 9:09 PM
Tien's knowledgeable about the loan process. He's willing to answer in details any questions that I have, providing clear instructions that helps make the application for the loan stress-free.
Anh My HuynhDec 4, 2023, 11:38 AM
Anh Tien rất nhiệt tình và có tâm, có tầm. Case của mình rất khó khăn, phức tạp và nhiều biến chuyển nhưng anh vẫn xử lý được hết. Highly recommend anh Tien và Loan Factory ☺️
Tien TranJan 12, 2024, 8:31 PM
Thank you Tien Dang for fast and reliable transaction as always, this is our 4 loans together within 1 year and super happy.
Tuyen Thi Mong VoJan 19, 2024, 11:01 AM
He was helpful and active. He answered all my questions quickly every time I needed. Highly recommend.
Thao Phuong Vu HuynhJan 25, 2024, 12:45 PM
Tien has been great with communications in term of what needs to be done, reminders and follow-up to make sure we are on schedule, all of which are great traits of a loan officer whom I would want to work with in the long term. However, I really dont appreciate the assumptions that at times, Tien made thinking it usually is the case, and because of this, has caused a HUGE struggle with my delayed in closing, lost of income from tenants, and also a different expectation in how much cash I needed to bring to the table. In more details, I was very clear from the get-go that I will be putting down a certain dollar amount for downpayment, NOT %, and not until the initial Closing day that I was informed indeed this amount was different on the paper. I understand that Loan Closing Disclosures were sent out before that, However, it was repeatedly told to me that "don't worry, the title company will walk you through". So of course, it came as a surprised when during the actual day, when going through all of the numbers at a close-detailed matter with balancing, I came to find out that in writing and contracts, that my downpayment would be a different value than what I had been communicated from the get go, since my original dollar amount was less than 15%, and the loan was based of 15%, rather than a SET amount I've instructed. When asked more, Tien struggled a bit for how that huge miscommunication came in place, then said he could work to fix the changes, it will be a 2-3 days of matter, but it can be done. I ended up having to change my closing date, had to get my agent to practically begged the seller agent and the seller to resign contracts which is eventually was fine, but once Tien came back to me over phone call, email, and text urgently, because by then it was 4:31pm working business hour, he eventually explained that "oh because for this specific loan, you were not qualified for that amount of downpayment (less than 15%), there is a method that can put down less, but you were not qualified, so you still need to put down for 15% downpayment needed". Not until i further on asked "why was I not qualified for the methods of putting down less than 15% was when Tien explained "because you didn't have enough reserved money in your bank accounts from all the bank accounts you originally provided for me. I asked what was the amount needed, and that was when i was FURIOUS. First of all, Tien NEVER at any given point since we started working, mentioned about this qualification, only asked me SPECIFICALLY JUST BANK ACCOUNTS. I in fact, do have that reserve money, but was set into investments, that of course, if known, could easily be moved to my bank accounts to be qualified. I was NEVER informed or was communicated the decisions for me to make the best decision knowing my own assets or I could be moving my assets back into my bank statement to get all things prepared. Then during my initial signing, when calling Tien directly, he was so sure he could changed this amount, and get the docs ASAP, which was why my agent and I made the ask to the seller from the beginning to change our closing date. Then not until 4:30pm of that same day when Tien got back to me with the finalized answer, that this CANNOT be done, I still need the 15% downpayment ANYWAY, and my closing date is MOVED already, but I still cannot qualify for the lower amount even with reserved money because it has to go back to the starting point of re-evaluating loans and that process would be a week long..... I was ONCE AGAIN put in the corner, cannot make decisions and just had to be forced to re-sign basically the same higher downpayment than expected, at a later date, with basically nothing changed and a lost in tenants income due to a later date. After this, his communications has been frustrated, short, and made me as a member of the deal with him felt very disappointed. As I still mentioned from the beginning of the feedback, Tien does have some great qualities and potentials of being a great Loan Officer, but I really do hope that he can truly reflect back on the methods of communications or assumptions he made WITHOUT fully communicating his decisions to the customer, that could indeed costing them thousands of dollars....
Courtney Nghi HoFeb 5, 2024, 5:46 PM
Tien Dang is an excellent and helpful loan officer. I also very appreciate his patience during the process of loan in spite of my hectic working schedule.
Yicel YoungFeb 13, 2024, 10:24 PM
Tien and his team did an amazing job with the closing timeline. He was ahead of the contingency period. Additionally, his communication was great. Highly recommend Tien.
Seung Jae HongFeb 13, 2024, 8:00 PM
Tien was very proactive, efficient, and knowledgable throughout the entire closing process. He always answered our texts and calls very quickly even when it was late at night or on the weekends. Thanks to his support, we were able to send in the offer on time, get an acceptance, and closed early. Would definitely recommend him to our family and friends.
Derek YoungFeb 12, 2024, 6:04 PM
Tien was responsive and efficient. The loan and funding for this transaction went very smoothly.
Toai Quang LeFeb 26, 2024, 11:15 AM
Great professionalism. Very thorough work. 5 stars deserved! On time deliveries. Went to great lengths to explain closing cost in details
Missy MosbyFeb 29, 2024, 8:09 PM
I had the pleasure of working with Tien for one of my buyers. He kept me up to date on the progess, answered all of my emails promplty and professionally and we had a CTC 7 days prior to the closing date. Tien was a joy to work with and I look forward to many more transactions with him.