As a mortgage loan officer with Loan Factory, I have been able to deliver low mortgage rates in combination with the best customer service to my clients. My deep understanding of the Vietnamese community, thorough knowledge and experience of the real estate market and loan origination process, and valuable insight into taxes give me the edge to provide my clients with the best consultation. I always make sure my clients understand the mortgage process, equip them with insightful information, and timely support them for a smooth transaction. I am willing to go the extra mile for my clients' financial benefits, peace of mind, and satisfaction.
Google and Loan Factory reviews
KATHY TRINHMar 29, 2023, 10:11 AM
Amazing team to work with
SON NGUYENMay 15, 2023, 3:48 PM
Suong and her team has been very helpful with my client and I. Love working with her and the team.
Emiley BrownJun 10, 2023, 9:27 AM
Exception service and great communication through the entire process! We received our CTC early, and met our scheduled closing date. Great experience working with these lenders.
Vinh NgoJul 21, 2023, 7:40 AM
Suong Nguyen is the best of the best that I've ever had the chance to work with. She is knowledgeable, patient, and always reply so quickly. I am so glad to have her by my side every steps of the way.
Harry NguyenSep 1, 2023, 6:27 AM
I wanted to send a quick note to let you know how much I appreciate your business and working with you. Your incredible organizational skills made the entire loan process run smoothly, very professional, experienced, and helpful loan officer. Highly recommended.
CHRISTOPHER DAISep 27, 2023, 4:44 PM
Great experience. Whole loan process for my client was 10/10! Definitely recommend.
Jake TranOct 13, 2023, 11:50 AM
Alisia DoOct 13, 2023, 4:34 PM
Productive, Knowledgeable and responsive. A pleasure to work with.
Tan Trung HuynhOct 23, 2023, 11:49 AM
Suong is a good loan officer. She’s helping me from the beginning until closing. She’s very friendly and knowledgeable. She will explain everything about your concerns. If you need a loan Suong will be your good choice.
DO HOANG CHI PHANNov 2, 2023, 9:08 PM
I recently had the pleasure of working with chi SUONG NGUYEN at Loan Factory for my first home financing needs, and I cannot speak highly enough about the exceptional service and expertise she and her team provided. From start to finish, the experience was nothing short of outstanding. Chị Suong goes above and beyond to ensure my needs are met. She negotiated with the lender and helped my case go smoothly which I thought I would be qualified for the program. I wholeheartedly recommend Suong Nguyen to anyone in need of financing assistance. If you're looking for a financial partner who will make your loan process smooth, stress-free, and successful, Suong Nguyen is the one to call. Thank you for making my homeownership dreams a reality!
NHI NGONov 2, 2023, 6:35 PM
I recently had the opportunity to work with Ms. Suong Nguyen during my mortgage application process, and I wanted to express my utmost satisfaction with the exceptional service provided. Suong demonstrated outstanding professionalism, attention to detail, and a genuine commitment to helping me make an informed decision regarding my mortgage. What truly stood out was her dedication to explaining every single line and section of the mortgage application and CD. She took the time to ensure I understood the intricacies of the loan, providing clarity and transparency at every step of the process. This made me feel confident and well-informed about my financial commitment. Her commitment to transparency, responsiveness, and the ability to compare and provide details on various scenarios greatly facilitated my decision-making process. I would highly recommend Suong to anyone seeking a mortgage, and I am extremely grateful for the support they provided during this loan process. Thank you!
THAI TRUONGNov 14, 2023, 3:08 PM
Suong Nguyen is a wonderful loan officer. She's proffesional and work hard for closing transaction perfectly. We hope to have another chance to work soon.
Hong Han ChauNov 14, 2023, 1:21 PM
Very professional and responsible with your mortgage loan career. Great job!
Tom LeNov 10, 2023, 12:10 PM
Will Thinh LeNov 10, 2023, 12:10 PM
Van Vinh TranNov 29, 2023, 10:27 AM
Ms. Suong is very caring, detail-oriented and trustworthy. She and her team went extra miles to make sure we got the best rate. I really appreciate her effort and patience to help us throughout the process.
Cuc Hoang Kim DangDec 7, 2023, 6:38 AM
she is pleasant and helpful with experience to walk me through the process.
YEN PHI ONDec 29, 2023, 4:56 PM
Suong was very professional and helpful. Her responses were always promptly, and thoroughly. I'm very happy and totally satisfied with the service she provided. Definitely will refer her to friends and relatives in need of mortgage loans. Thank you so much, Suong!
Ryan NguyenDec 29, 2023, 4:23 PM
Suong Nguyen is very fast response to all parties and keep agent and client update on loan process . Thank you for your business!
Vu NguyenJan 8, 2024, 6:04 PM
can't ask for more from Suong, she is grea and helpful. She is very accomdating to our deadline
HUONG THI XUAN NGUYENJan 16, 2024, 6:50 AM
She works greatly. Her team and she did an awesome job. She took care of us fully, carefully and friendly.
Michael Vu KwwJan 26, 2024, 11:55 AM
Suong was not very professional during this transaction. Suong did not explain what the documents were when she sent over to buyers for signature. Suong also asked buyers if she deserved the 1.42% of loan amount for her service as written on contract or should she deserve more than that. Buyers were confused if they were in the middle of a home loan or in the middle of a restaurant where a waitress is demanding for a higher tip. As buyers, buyers were afraid that the loan process would be delayed because buyers did not want to get on the loan officer’s bad side. Buyers vouch to never use the service done by Suong again.
John NguyenFeb 17, 2024, 3:03 PM
Suong is an awesome personality I enjoyed working with her on my loan, Next time if I have to have a loan again, I'll definitely choose her as my Loan officer