Chi Tran

Loan Factory

Phone: (657) 364-9781

Licensed state: Pennsylvania, California, Delaware, Florida, New Jersey, Oregon, Georgia, Alabama, Arkansas, District of Columbia, Hawaii, Illinois, Indiana, Kansas, Kentucky, Maine, Massachusetts, Michigan, Minnesota, Missouri, Montana, New Hampshire, North Carolina, South Dakota, Tennessee, Vermont, Virginia, Washington, Wisconsin, Iowa, Texas, Maryland, Ohio, Oklahoma, Arizona, New Mexico, Utah, Louisiana, South Carolina, North Dakota

About me

Colleagues review

admin's avatar

Jake Tran

May 10, 2023 6:57 AM

Chi Chi is very eager to learn and adapt, I wish to assist her more in the next loans! 😀

admin's avatar

Helen Nguyen

Sep 18, 2023 6:21 PM

Chi Chi did try to support with the loan. However, I believe that chi Chi could do better by improving the below: 1/ Check notes/ emails history/ lender's portal for progress on the loan so she could update the borrower accordingly. 2/ Try to get familiar with loan process to avoid asking team members obvious questions about loan status. 3/ Learn how to talk to the borrower/ realtor/ listing agent so they understand the team effort and not to blame the team members on delays due to the loan structure. 4/ Please put yourself in LP/ LOA position and understand how much tasks they need to do to close the loan.

admin's avatar

Jake Tran

Sep 18, 2023 9:50 AM

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