Corporate Coach Program

Your Fast-Track to Confidence, Closings & Long-Term Success

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Program Overview

Starting out as a loan officer can feel overwhelming—guidelines, compliance, structuring files, working with clients, and making sure everything is done right.

That’s exactly why Loan Factory created the Corporate Coach Program.

This program is designed to give new and developing loan officers the structure, support, and real-world guidance they need to succeed—faster, smarter, and with confidence.

You’ll gain access to experienced leadership who will help you:

  • Strengthen loan quality
  • Stay compliant and avoid costly mistakes
  • Build your skills through hands-on coaching
  • Learn how to handle files the right way from the start
  • Grow into an independent, high-performing loan officer

Our mission

To develop confident, competent, and ethical loan officers through structured coaching, real-world training, and accountable mentorship—so you can serve clients effectively and build a career that lasts.

What Is a Corporate Coach?

A Corporate Coach is an experienced Loan Factory leader who supports new loan officers across the company with

Coaching & training

File-level support

Operational guidance

Accountability and professional development

This role is assigned by Loan Factory management and is based on strong performance, compliance, and leadership standards.

Corporate Coach Qualification Requirements

To be eligible as a Corporate Coach, an LO must have:

15
Loans closed with Loan Factory
6
Years of experience
6
Months of employment with Loan Factory

How the Program Works (And Why It's a Game-Changer)

If you’re an Inexperienced Loan Officer and not part of a Team, you’ll be paired with a Corporate Coach who will support you through every stage of your growth—at no additional cost to you.

Your commission structure remains the same:

  • 1099: splitting 20% commission with Loan Factory
  • W2: splitting 30% commission with Loan Factory

In return, you get built-in coaching, file support, and leadership access that many loan officers pay thousands for elsewhere.

What You Get as a Corporate Coach Program LO

LIVE Support in Marketplace (7 Days a Week!)
Corporate Coaches are available in Marketplace LIVE with:
  • 3–4 hours per day per Coach (average)
  • Coverage 7 days per week
That means when questions come up mid-file or mid-conversation with a borrower, you’re not stuck waiting—you can get help in real time.
Assigned Coach + Access to All Coaches
You can:
  • Reach out directly to your assigned Corporate Coach
  • Jump into LIVE and connect with any Corporate Coach for quick questions
Dedicated Corporate Coach Ticket Desk
Need help outside of LIVE time?
You can submit a ticket to the Corporate Coach Desk and get support through the proper channel.
Ongoing Coaching & Training
This isn’t just “ask questions when you’re stuck.”
You’ll receive structured coaching and training designed to help you consistently improve and build momentum.
File-Level Guidance + Required File Review
To protect you and your pipeline, Corporate Coaches provide file-level support—including review and approval before:
  • Pre-approval
  • Loan conversion
Inexperienced LOs are now required to have files reviewed by their Corporate Coach (if not in a Team) or Team Lead (if in a Team) prior to these actions.
This helps prevent avoidable issues and strengthens loan quality from the start.

Best Practices for Working With Your Coach

Once a Corporate Coach begins helping you on a file:

  • Add their name to the file as Corporate Coach
  • Reach out to them directly for most file-related questions

Other Coaches are available for quick questions during LIVE sessions only, especially if your Coach is unavailable.

Want a Specific Coach? Prefer a Change? No Problem.

Request a Coach You Like
If you find a Coach you connect with, you can request to be paired with them by submitting a ticket to LO Development.
Switch Coaches Anytime
If you feel your assigned Coach isn’t the right fit, you can request a change anytime (via LO Development ticket).

We kindly ask that files already in progress with your current Coach remain with that Coach to avoid disruption.

Bottom Line: You’re Not Doing This Alone

The Corporate Coach Program is here to help you grow faster, close smarter, and build confidence with every file.

If you’re ready to take your LO career seriously and want real support behind you — Loan Factory has your back.

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