NC-Charlotte

1213 West Morehead Street, Ste 500, Unit #3, Charlotte, NC 28208

(408) 933-3124

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Shonna Nelson avatar

Shonna Nelson

Loan Officer | Branch Manager
Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Deep “keithanice” Risal
Deep “keithanice” Risal
2026-03-18
I had an excellent experience working with Loan Factory and especially with Anil Shah. He helped me secure a very competitive market rate along with a zero-cost refinance, which made the whole process even more worthwhile. Anil truly went above and beyond at every step, making sure I understood everything and guiding me through the process smoothly. His responsiveness, professionalism, and attention to detail really stood out. I highly recommend Anil Shah and Loan Factory to anyone looking for a reliable and knowledgeable mortgage team.
Bakdaulet Isakhov
Bakdaulet Isakhov
2026-03-12
They provided detailed instructions at every step of my refinance and were super helpful pretty much 24/7.
Sushila Bhattarai
Sushila Bhattarai
2026-02-28
We used Loan Factory for our Home mortgage need. Anil guided us through all the steps and proactively kept us in loop about the process and advocated on our behalf. We appreciate Anil very much and we were provided a very good deal which very easily beat other deals that were quoted to us.
Justin James
Justin James
2026-01-22
I’m going to start and say Mrs Shonna and Samantha are both amazing. Definitely knows the meaning behind Team Work. Spoke with Mrs Shonna first and she go everything started for me and help get the most we could out of our cash out refinance. She got Ms Samantha on bored and went to work. Made it very very easy on my end all the way to end. Highly recommend and will definitely be sending others their way. Thank you again for all the head work and dedication.
Thanh Nguyen
Thanh Nguyen
2026-01-07
Great service. Thanks for your assistance.
pratibha acharya
pratibha acharya
2025-10-24
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