GA-Duluth

I was fortunate to receive excellent service from the team. In particular, I was impressed by the professionalism of Dong and Eddie. They were very friendly and fun to talk to. They guided me through every step of the loan process. Dong recommended the best loan option with great interest rates. Eddie sent me reminders of any new emails that I needed to follow up on. They helped me resolve my concerns promptly. I highly recommend Dong and Eddie.

All I can say is it's great service...

Loan Factory was incredible to work with! They made the loan process easy and stress-free, always quick to answer questions and super knowledgeable. We couldn’t have done it without them. Highly recommend!!

Sincerely thankful to Tom Le & Navdeep Singh for all their assistance and prompt work with my mortgage loan. Highly recommend their services!

I had a wonderful experience with Matt Hang. He is the best Loan Officer by far. He was so patient and thorough explaining every detail that I didn’t understand. On the other hand Van Đoàn is the Loan processor didn’t care much about me nor my money. She made me feel like she didn’t have my best interest at heart. She needs a great deal of more training, in order to help her better and the company. You just don’t ignore the customer request or question. No one knows if you have done it or not. Better the way is to communicate with your customer. As a result I’ll give Van Đoàn 2 stars. Matt Hang is 10 stars. Loan Factory needs more employees like Matt Hang. I’ll definitely refer my family and friends to do business with Loan Factory In the future.

Great to work with the vy le and leon vu. Great experience with them.