Loan Factory - Your Local Mortgage Broker in Orlando, Florida

Working with Teena Nguyen at Loan Factory was an outstanding experience from start to finish. Teena is knowledgeable, professional, and incredibly responsive throughout the entire loan process. She took the time to explain every step clearly, answered all of my questions patiently, and made what could have been a stressful experience feel smooth and straightforward. What impressed me most was her attention to detail, honesty, and commitment to finding the best financing option for my situation. She was always available to provide updates and kept everything moving efficiently, ensuring we stayed on track to close on time. If you're looking for a loan officer who truly cares about her clients and provides exceptional service, I highly recommend Teena Nguyen at Loan Factory. I would absolutely work with her again and wouldn't hesitate to refer my family and friends.

Working with Teena was honestly one of the best experiences I’ve ever had. Hands down the best loan officer I could’ve asked for. From the very beginning, she made everything feel easy, smooth, and completely stress free, which is something I didn’t think was possible when dealing with loans. What really stood out to me was how fast and on top of everything she was. Teena didn’t just “do her job”, she went above and beyond at every step. She communicated clearly, kept me updated constantly, and handled every detail with confidence. Anytime I had a question (I had plenty), she was right there with answers, patience, and genuine care. And the biggest brag of all? She got my loan closed in LESS THAN TWO WEEKS. That kind of speed is almost unheard of, and it speaks volumes about her dedication, expertise, and work ethic. It felt like she was personally invested in making sure everything went through as quickly and smoothly as possible and she delivered. Teena is the definition of professional, efficient, and reliable. If you’re looking for someone who truly knows what they’re doing and will fight to get things done fast, she is the one you want in your corner. I can’t recommend her enough she absolutely crushed it. FYI: She not only impressed my ENTIRE family, but the realtor, inspector, title company was all impressed. Not to mention, she got me the absolute best rate possible!

(Translated by Google) Our experience with Loan Factory was simply exceptional. From day one until we received final approval to close on our home, Iris and Andrés were by our side every step of the way. Buying a home can be a stressful and uncertain process, but thanks to their professionalism, patience, dedication, and excellent communication, everything was much easier than we imagined. They were always available to answer our questions, guide us, and provide the peace of mind we needed. From the bottom of our hearts, we couldn't have achieved this dream without Iris and Andrés's help. Their commitment, effort, and the passion they bring to their work made a huge difference for our family. We feel deeply grateful, happy, and blessed to have had them with us during this important step in our lives. We wholeheartedly recommend Loan Factory, especially Iris and Andrés. Thank you for making it possible for us to be on the verge of becoming homeowners today. We will always be grateful for everything you did for us! (Original) Nuestra experiencia con Loan Factory fue simplemente excepcional. Desde el primer día hasta recibir la aprobación final para el cierre de nuestra casa, Iris y Andrés estuvieron a nuestro lado en cada paso del proceso. Comprar una casa puede ser un proceso estresante y lleno de dudas, pero gracias a su profesionalismo, paciencia, dedicación y excelente comunicación, todo fue mucho más fácil de lo que imaginábamos. Siempre estuvieron disponibles para responder nuestras preguntas, orientarnos y brindarnos la tranquilidad que necesitábamos. De corazón, no podríamos haber logrado este sueño sin la ayuda de Iris y Andrés. Su compromiso, esfuerzo y la pasión con la que hacen su trabajo marcaron una gran diferencia para nuestra familia. Nos sentimos profundamente agradecidos, felices y muy bendecidos por haber contado con ellos durante este importante paso en nuestras vidas. Recomendamos a Loan Factory con toda confianza, especialmente a Iris y Andrés. Gracias por hacer posible que hoy estemos a punto de convertirnos en propietarios de nuestro hogar. ¡Siempre estaremos agradecidos por todo lo que hicieron por nosotros!

Thanks you Bao Nguyen and Sophie Pham, you guys are really enthusiastic, answer all the questions that I asked and helped me a lot.

Loan Factory was awesome. Marcus and Lena got all the documents on their end ready within 2 weeks. Would highly recommend them. Went to closing without a problem. Highly recommend them!!

My loan officer, Stefan, and processor, Will, were absolutely fantastic throughout the entire home loan process. They made everything easy to understand, kept me informed every step of the way, and were always quick to respond whenever I had questions. When unexpected issues came up with my file, they worked tirelessly to find solutions instead of giving up. They also went above and beyond when the new lender had difficulty accepting the appraisal transfer—Will and Stefan fought hard to get it approved and kept the loan moving forward. Their professionalism, dedication, and persistence truly made all the difference. I couldn't have asked for a better team, and I highly recommend Stefan, Will, and Loan Factory to anyone looking for a smooth and stress-free mortgage experience.