Loan Factory - Your Local Mortgage Broker in Houston, Texas
10008 Bellaire Boulevard, Ste 203, Houston, TX 77072NMLS: 2543747
(832) 762-7928
info@loanfactory.com
Office hours:
- Monday - Friday: 6:00 AM - 5:00 PM
- Saturday: By Appointment
Complaints:
If you would like to report a complaint, please contact our Client Advocate Department at:
We will respond as soon as possible.
What Our Clients Say
First and foremost, I would 100000% recommend Loan Factory to everyone that needs help with their loan/lender. They gave me the BEST RATE when I was shopping around. I shopped so many lenders and couldn't get a lower rate than Loan Factory.
Secondly, this is especially for Ann Nguyen & Lucy Nguyen that both helped me thoroughly and consistently throughout the entire process of buying my first home. The stress and anxiety I had during that time were tremendous and Ann & Lucy were consistently there to ease my worries and helped me out through it all.
Not only were they EXTREMELY RESPONSIVE AND DETAILED ANSWERS with my million questions about every little things, they were extremely kind and knowledgeable. I had another lender that could not even answered some basic questions, but Ann & Lucy made sure I understand every single line on my Closing Disclosure and would fix any mistakes needed to have a smooth closing.
Another big thing, Ann helped me out MAJORLY to notify me immediately when the seller's agent pulled a shady practice act to change closing date without my/the buyer's approval. This truly shows me that Ann had my best interest at heart because she was fast of notifying me. Thank you!
Again, 100000% would recommend working with Loan Factory.
Thank you, Nguyễn Lê, for helping me buy my home as both my loan officer and realtor. I truly appreciate your support and guidance throughout the process!
I had an excellent experience working with Loan Factory throughout my loan process. From start to finish, the entire team demonstrated professionalism, responsiveness, and a genuine commitment to helping me secure the best loan option available.
I would especially like to thank Loan Officer Trang Nguyen and Loan Processor Sophie Pham for their exceptional service. Trang worked diligently to help me find the best interest rate and loan solution that fit my needs. She was incredibly knowledgeable, patient, and always willing to answer my questions.
Sophie made the loan process smooth and stress-free by guiding me through every step of the paperwork and documentation requirements. She was thorough, attentive, and kept me informed throughout the entire process. Both Trang and Sophie took the time to explain everything clearly and ensured I felt comfortable and confident with each decision.
Their dedication, expertise, and outstanding customer service made a significant difference in my home financing journey. I highly recommend Loan Factory, especially Trang Nguyen and Sophie Pham, to anyone looking for a professional and supportive mortgage team.
Thank you both for making this experience so positive and successful!
Paul handled my loan with exceptional care, he stayed on top of a very difficult title issue . We had a few bumps in the road but Paul and his team didn’t give up, we closed our loan on time with the terms we agreed on . Thank You for all your hard work.
Thanks to Mary and Jake, I am now a homeowner!!
Thank you very much for all of your help throughout the entire loan application process. I am writing to express my appreciation for the excellent service provided by Natalie Nguyen, Emma Le. Thuan Nguyen's team members Their support helped make our process more efficient throughout the entire engagement.
Frequently Asked Questions
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