CA-Westminster

9523 Bolsa Avenue, Westminster, CA 92683

NMLS: 1063226

(408) 646-6662

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Don Diep avatar

Don Diep

Corporate Loan Officer
Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Tam Ly
Tam Ly
2026-03-23
Loan Factory was very instrumental in my buyout process. I was doing a buyout and refinance which was a complex situation, plus there was an insurance freeze due to the Altadena and Palisades fires. They handled it promptly, professionally, and guided me through the process. I will continue to work with them when I go to refinance. Their rates are unmatched when I shopped around. Jason and Matt were great! Update to my review as of March 2026: This is my second time using Loan Factory. The first time I did a buyout and this time I refinanced my home. Their team is excellent. Their rates are low and Matt and Jason helped me again this time. They are timely, responsive, professional, and detailed in their work. I have full confidence in them and would use them again if rates drop.
My Nguyen
My Nguyen
2026-03-21
Responsive, transparent, and incredibly hardworking. I really appreciate how Van Pham and Pattrick supported us and helped close the refinance in just 12 days. Thank you so much!
Ha Trinh
Ha Trinh
2026-03-21
Excellent service from Loan Factory. Van Pham helped us a lot to close the deal in just a few days, right before interest rates increased. Patrick was very enthusiastic and responsive as well. The procedures were also clear and convenient. Completely satisfied with Loan Factory.
Sung Lim
Sung Lim
2026-03-19
Had the pleasure of working with Don and Nami through 2 transactions. They were knowledgeable, efficient, and easy to work with. Definitely will look to them first for future needs.
Aravind Sundaresan
Aravind Sundaresan
2026-03-18
We first worked with Sharon Vasvani at Loan Factory 6 years ago and she got us a great rate for refinancing at that time. This year when we wanted to get a HEL, I reached out and she gave us a great quote again and I had no hesitation in working with her again. She is available, communicative and on top of the entire loan process. It was a smooth experience.
Coi Coi
Coi Coi
2026-03-17
The staff were very dedicated and friendly. Thank you for your excellent service.
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