FL-Orlando

Loan Factory helped me accomplish something huge—getting my first home—and I’m genuinely grateful. From day one, Lena Le was responsive, clear, and on top of every detail. She explained the process in a way that was easy to understand, stayed proactive with updates, and made sure I always knew what was happening and what the next step was. What stood out most was the speed, communication, and professionalism. Any time I had a question, I got an answer quickly, and I never felt like I was chasing anyone down. The loan process can be stressful, but Lena and the Loan Factory team made it smooth and straightforward. If you’re looking for a lender that treats your purchase like it matters, delivers great service, and follows through—I highly recommend Loan Factory and Lena Le.

Lena is 1 of the best agent I dealt with. Friendly and care, also wanted to shout out Marcus.

Excellent team! They took care of everything I needed and made the process.

Working with Greg was a smooth sailing. He was upright very clear in prompt communication. Hank from loan processing was very proactive and always kept us in posted with every step.

Quick, consultative process with timely updates and one feels they work in clients favor and provide all the options so you can make an educated decision.