Overview:
The Vendor Team Specialist will play a crucial role in managing lender relationships and optimizing the Loan Factory Marketplace, ensuring a positive experience for both lenders and Account Executives (AEs). The ideal candidate will be a proactive individual with strong negotiation, communication, and organizational skills, focused on maintaining strong vendor partnerships and a dynamic marketplace.
Key Responsibilities:
Vendor Management:
Negotiate pricing/terms, onboard new vendors, and maintain strong vendor relationships.-
Marketplace Maintenance:
Report bugs, test and suggest new features, and work with MOSO on improvements. -
AE Onboarding:
Conduct walkthroughs with new AEs, verify access, and ensure proper setup. -
Data & Info Management:
Keep lender info up to date (e.g., products, policies, docs, and service details). -
Performance Monitoring:
Track AE activity and response rates, identify issues, and support improvements. -
Training Coordination:
Organize at least 2 weekly external training events, manage logistics and attendance.
Qualifications
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Strong negotiation, communication, and organizational skills
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Proactive and tech-savvy, with attention to detail
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Experience in mortgage/lending a plus