CA-Westminster

Loan Factory was very instrumental in my buyout process. I was doing a buyout and refinance which was a complex situation, plus there was an insurance freeze due to the Altadena and Palisades fires. They handled it promptly, professionally, and guided me through the process. I will continue to work with them when I go to refinance. Their rates are unmatched when I shopped around. Jason and Matt were great!

My loan processor is Eddie extraordinary. Eddie always stayed on top of things; I never had to call him for an update. He had gone extra miles trying to get things done; my file was difficult due to rural area. Overall, excellent service; I definitely recommend this service to anyone.

I recently had the pleasure of working with Matt and Nami. From start to finish, the team was professional, responsive, and genuinely dedicated to helping me through every step of the process. They were always available to answer my questions, explained everything clearly, and ensured that all the paperwork and approvals were handled efficiently. What stood out most was their commitment to making the experience smooth and stress-free — something I truly appreciated. Thanks to their expertise and support, I was able to secure the loan I needed without delays or confusion. I highly recommend this team to anyone looking for knowledgeable, reliable, and customer-focused loan assistance.

I am grateful to get the excellent support from the Loan Factory team during the mortgage closing process. Leo Tran, Don Diep and Fiona Le made everything so smooth and easy for me thanks to their expertise and responsiveness. It’s a great experience. You guys are awesome!

We wanted to thank Matt for all the hard work you did in finding us a great mortgage rate in a very rough time in the markets and the fees were much less than other quotes. Hoai was extremely helpful in letting us know what to expect and what documents we had to get together. Her assistance made the process faster .Once again , Thank Matt and Hoai for making the first time home buying experience much easier.

I had a great experience working with Loan Factory. The entire staff is very professional, especially Matt and Norah. They went above and beyond to help me prepare all the necessary documents and made the process smooth. They also offered valuable advice every step of the way. I highly recommend Loan Factory for anyone looking for knowledgeable and supportive loan professionals.