TX-Houston

Natalie Nguyen has helped us in the loan process multiple times and has always been a pleasure to work with. She’s very organized and well prepared. She stays on top of the task at hand and will always communicate with us if there are any issues that arise. The team has been such a great resource to work with throughout the process. Looking forward to working with them again on the next projects to come!

A heartfelt thank you to the amazing team—Natalie, Emma, and Lucy at Loan Factory—who helped make my dream come true! ✨ I want to express my deepest gratitude to your entire lending team for going above and beyond to support me throughout the homebuying process. From start to finish, your guidance, patience, and professionalism made all the difference. You took the time to walk me through every step of the paperwork, answered all my questions, and ensured I understood everything clearly—no matter how small the detail. Your dedication and kindness truly put me at ease during what is often a stressful journey. Yesterday, I officially received the keys to my new home—and I’m still overwhelmed with joy and gratitude. This is such a meaningful milestone for me and my family, and it wouldn’t have been possible without your help. Thank you from the bottom of my heart for making this experience smooth, transparent, and full of support. I will never forget how thoughtful and thorough you all were. I highly recommend Loan Factory to anyone looking to purchase a home—your team is truly the best! 🙏🏡💛

Helen Nguyen and Natalie Nguyen are amazing, they helped me every detail from beginning to end

Lucy and Natalie got my pre approval and processed the loan very quick. Closing in 3 weeks Thank you

Love them ALL they are truly a blessing and thank you too the entire TEAM thank you Angie Ramirez For Always going the extra mile and Marcos De La Cruz we highly appreciate you All and look forward to letting family and friends about you all .....Ps. We Love Our New HOME

Thanks Lucy and Ann for the very smooth and seamless transaction.