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Opening Time

Mon - Fri 09:00 - 18:00
Sat 09:00 - 14:00

Rachel Pham

Rachel Pham

Loan Officer

We offer low mortgage rates available along with a convenient online loan application process supported by a team of experienced loan officers.

Bio:

I am a dedicated and results-driven Mortgage Loan Officer committed to helping clients achieve their homeownership and investment goals with confidence and clarity. I specialize in guiding borrowers through every step of the mortgage process, ensuring they understand their options and feel supported from application to closing.

I have extensive experience working with first-time homebuyers, self-employed and 1099 borrowers, real estate investors, and families with complex financial profiles. My expertise includes Conventional, FHA, VA, Non-QM, DSCR, and Bank Statement loan programs, as well as handling credit challenges, rapid rescore situations, and time-sensitive transactions.

I am known for being detail-oriented, proactive, and highly responsive. I take pride in structuring loans that are realistic, sustainable, and tailored to each client’s unique financial situation. I work closely with borrowers, real estate agents, lenders, and title companies to ensure a smooth and efficient closing experience.

I am bilingual in English and Vietnamese, which allows me to serve a diverse client base and clearly communicate complex loan information in a way that is easy to understand. I believe that education, transparency, and trust are the foundation of every successful mortgage relationship.

Whether you are purchasing your first home, refinancing, or expanding your investment portfolio, I am committed to delivering a professional, stress-free mortgage experience with results you can rely on.

NMLS#: 1656687

License: IN, PA, TX, VA

Spoken Language: English, Vietnamese

My reviews on Google

Rachel was helpful and responsive. She made the loan process smooth and stress-free. Highly recommend!
Rachel is so friendly. I got a lots helps from Rachel during running loans. Thank you so much and I would big recommend her to everyone.
Rachel was fantastic to work with. She’s extremely professional, responsive, and genuinely helpful throughout the entire process. She made everything easy to understand and handled any issues quickly. I highly recommend her if you’re looking for a smooth and stress-free loan experience.

My reviews on Loan Factory

We're moving from Nebraska to Texas, the builder denied us for a mortgage. Rachel went above and beyond to access our situation, educate us on how to structure the loan. We are excited to be in Texas and loved our new home.
Our new Loan Officer Assistant shows great promise, despite being new to the role. She's displayed a strong willingness to learn and adapt quickly. With her dedication and enthusiasm, I believe she'll grow into an excellent Loan Officer, benefiting our team and clients alike.
Good experience, follow up service. Very easy to deal with and good communication. Nhat Pham is the best loan officer.

Mortgage Rates

Why are our rates so low?

  • 1. WE SHOP RATES FOR EVERY LOAN: We compare rates from 226 lenders in real-time for you.
  • 2. WE NEGOTIATE FOR YOU: Loan Factory is the fastest-growing Mortgage Broker in the United States. Because we have closed so many loans, we can negotiate and obtain ridiculously low rates from lenders.
  • 3. WE LOWER OUR PROFIT: Our profit per loan is much lower than that of our competitors. We aim to earn your business and your referrals.

OUR ACCOMPLISHMENTS

226+

Number of Lenders

18427+



(Avg. 5.0) Google Reviews

2411+

Loan officers

48

Licensed states

express

Ready to settle your mortgage plan?

We are here to help you with the great deal in the market.

Services We Offer

Home Purchase

Home Purchase

Are you a first-time home buyer? Let's make an easy start with us. We will guide you through all the paperwork. All you need to do is to trust us and relax.

Re-finance Low Rate

Refinance Low Rate

Need to refinance to get a better rate? We will get great deals for your financial plan. As rate is updated in real time from lenders, your refinance plan will just get better.

Re-finance Cash Out

Refinance Cash Out

A cash-out refinance is one of several ways to turn your home's equity into cash. We will help you with your financial plan.

Why Us

Independent Advice.

We commit to always give you independent advice regarding real estate and mortgage options.

Customer First.

We make less per loan than competitors and pass the extra savings to borrowers.

Low Available Rates

You will always get great deals with our real-time pricing engine.

Fast, Convenient, Local Service.

we are just one call away from your requirement.

Contact us today

Your home is one call away. We will get back to you immediately.

CONTACT US NOW

Fast funding,
easy application.
Get your loan today!

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You can use the "Loan Factory" mobile app to check rates, apply for a loan, upload documents, and communicate with our team.
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